Dear Customer:

We send you a cordial greeting and transmit new relevant information to take into account when making payments of our invoices.

Due to the fact that we are experiencing times of financial instability in our market, we have decided to implement a measure that we have been delaying, and that the current situation leads us to have to implement it without further delay.

It is the application of an update of the value of those payments that are late and are made after the due date stipulated in each invoice. The dynamics that will be carried out are as follows:

    A. Invoices issued in local currency with advance payment, which require it to generate and deliver the license(s):

The amount to be paid must be adjusted in accordance with the dollar rate taken for the calculation of the amount, in force on the day of payment. If the invoice does not indicate the equivalence in dollars, the corresponding debit note will be issued for the difference. Licenses will be delivered when the updated payment has been completed.

     B. Invoices issued in local currency with deferred payment and license(s) delivered:

The amount to be paid must be adjusted in accordance with the dollar rate taken for the calculation of the amount, in force on the day of payment. We also reserve the right to apply punitive interest on the amounts in arrears, and to disable or terminate the license(s) associated with the unpaid invoice(s).

     C. Invoices issued in dollars or euros with deferred payment and license(s) delivered:

Punitive interest may be applied through the issuance of a debit note. We reserve the right to disable the license(s) associated with the unpaid invoice(s), until we receive payment of interest.

The rate for punitive interest will be reported when necessary, according to market conditions at the time.

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